faq

Frequently Asked Questions

Q: WHO ARE THESE PROGRAMS FOR?

My coaching services, live trainings, and online courses are designed for people of all ages, backgrounds, gender affiliations and sexual orientations – whether currently in a relationship or not.

Q: IS COACHING THE SAME AS MENTAL HEALTH COUNSELING?

No. Coaching and mental health counseling are not the same.  Mental health counseling focuses on diagnosing pathology and other mental health conditions. Coaching explores the past and how it is impacting your present.  It helps you liberate yourself from old, painful patterns, so you are free to create the life and love you desire.

Q: WHAT ARE YOUR QUALIFICATIONS?

I am a senior certified Calling in “The One” Coach and Facilitator, a senior certified Conscious Uncoupling Coach, a certified INHC Institute of Integrative Nutrition Coach, and a Senior certified Feminine Power Transformative Coach. I have over 12 years of transformative coaching experience and I have successfully worked with hundreds of men, women and couples during that time.

Q: CAN I GIFT A COACHING SESSION TO SOMEONE ELSE?

Certainly.  Please ensure that your lucky recipient is ready and willing to begin coaching because I have a NO REFUND policy after purchase. Email me at jeanne@jeannebyrd.com and let me know what you have in mind.

Q: HOW DO I BOOK A SESSION? 

In order to book a session visit the Services page on this website.  You can book your session directly on that page, or on other pages underneath the services tab. Once you have paid for your session you will be directed to a web page with my online scheduler, where you can reserve a date and time for your coaching session. I’d like to get to know a little about you before our first session, so please  click here to fill out a coaching application before our meeting.  This form is just to help acquaint me with your goals and needs prior to session.

Q: HOW ARE THE SESSIONS DELIVERED?

Via web, video conferencing, phone, or in-person if you prefer, and you live in the Metropolitan Phoenix area area.

Q: HOW DO THE SESSIONS WORK?

Depending on the package you select, we will meet once weekly for a 60 minute session.  I offer flexibility with my bookings, so if you prefer to meet every two weeks, or several times in one week, I’m happy to do so depending on availability.

Coaching slots fill up quickly, so it’s best to book out in advance if you want a particular time slot.

Q: WHAT HAPPENS DURING A SESSION?

Our first session is 90 minutes long because it will include a comprehensive intake so that I can get to know you, your background, history, desires, current situation, and what you want to achieve through our work together. Subsequent sessions are 60 minutes.

Subsequent sessions include skills training, coaching, answering questions you may have, lots of listening (to you!), and “homework” you will need to do in-between our sessions.

Your willingness, consistency and dedication to doing your work, in between our coaching sessions, greatly affects your ability to achieve your goals.

Q: WHAT IS YOUR CANCELLATION POLICY?

No cancellations, scheduling, or rescheduling will be accepted 24 hours prior to the scheduled session. You can cancel via phone or text.  No email cancellations accepted.

Q: WHAT IF I AM LATE TO A SESSION?

If you are more than 15 minutes late to a session, I consider this a “no-show” and your session fee forfeited. Please be on time.

Q: WHAT ABOUT REFUNDS ?

I have a NO REFUND policy for all coaching sessions, programs and services.

Q: IS THERE A REFERRAL PROGRAM?

Yes. If you refer a friend and they purchase a coaching package, you will get one free session. Send me an email at jeanne@jeannebyrd.com with the name of your friend so that I can match your referral to their purchase.

Q: DO I HAVE TO COMMIT TO A LONG TERM PACKAGE?

Absolutely not. You can purchase a la carte sessions as needed.

READY TO GET STARTED? FILL OUT THE COACHING APPLICATION HERE.